Legal
Refunds & Cancellation
Last updated October 1, 2026
Fleet Marketplace plans are monthly subscriptions sold by RAS International LLC. Here is exactly how billing, cancelling and refunds work.
1. How billing works
- Plans are billed on the 1st of every month.
- When you sign up mid-month, your first charge is prorated for the days left in that month. You then pay the full plan price each 1st.
- Your plan renews automatically every month until you cancel.
2. Cancel any time
- Cancel from My account at any time, no fees and no contract.
- Your plan and listings stay active until the end of the month you have paid for, and you will not be charged again on the next 1st.
- Changed your mind before the 1st? You can resume your plan from your account.
3. Refunds
Payments are non-refundable, and we do not give refunds or credits for partial months, unused listing slots, or listings removed for breaking our Terms.
If you were charged in error (for example, a duplicate charge or a charge after you cancelled), email us within 30 days and we will refund the incorrect amount.
4. Changing plans
Upgrades and downgrades take effect immediately. Stripe prorates the difference: an upgrade charges the extra for the rest of the month, and a downgrade credits the difference against your next bill.
5. Failed payments
If a payment on the 1st fails, Stripe will retry your card and email you. If it is still unpaid a few days later, your listings are taken down. They return automatically once the payment goes through.
6. Buying and selling between users
Purchases of vehicles and parts happen directly between buyers and sellers. RAS International LLC does not handle those payments and cannot issue refunds for them; contact the seller directly.
7. Contact
Billing questions: jackson@ras-int.org, Monday to Friday, 9:00 AM to 4:00 PM Pacific.